In his book “On Leadership,” John Gardner emphasizes the significance of building trust as a crucial aspect of effective leadership. According to Gardner, trust is the foundation upon which successful leadership is built.
Trust is earned: Gardner emphasizes that trust is not bestowed upon leaders but is something that must be earned through consistent actions, integrity, and ethical behavior.
Open communication: He emphasizes the importance of open and transparent communication in building trust. Leaders should be honest, clear, and responsive in their communication, fostering an environment where trust can flourish.
Reliability and consistency: Gardner stresses that leaders must be reliable and consistent in their actions and decisions to gain the trust of their followers. Leaders who demonstrate predictability and consistency are more likely to earn the trust of their team.
Accountability: According to Gardner, leaders must hold themselves accountable for their actions and decisions. By taking responsibility for their mistakes and actively working to rectify them, leaders can demonstrate their commitment to building trust.
Empathy and understanding: Gardner emphasizes the importance of leaders being empathetic and understanding towards their team members. By showing genuine care and concern for their well-being, leaders can foster trust and strengthen relationships.
Overall, trust is not a one-time achievement but an ongoing process that requires continuous effort and commitment from leaders.
Building and maintaining trust is crucial for effective leadership and creating an environment where individuals feel supported and motivated to achieve shared goals.
Trust may be the spring that nurtures the fruitful leadership garden: fundamental for life.
The Mindful Leader 